Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that details on service and maintenance for its vehicles is easy to access and user-friendly. Cadillac owners benefit from several resources that make it easy vehicle maintenance and understand recommended service intervals.



The Cadillac Owner Center is a complete digital platform where vehicle owners can find detailed details about their specific model. After registering their vehicle, users can sign in to view a personalized dashboard with details on their Cadillac's service plan, service history, and warranty status. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, owners can keep track of their vehicle’s health by getting alerts about maintenance needs, such as oil changes, tire rotations, or brake checks. The app also offers convenient features like remote start, remote locking/unlocking, and the ability to book maintenance directly with the nearest Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard infotainment system that features maintenance alerts and reminders. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to follow the schedule but also offers detailed explanations of each service item, making it easier for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in communicating maintenance details to vehicle owners. When owners visit an authorized dealership for maintenance or repairs, the service team offers a thorough breakdown of the recommended services, ensuring that owners understand the necessity of each task. Additionally, service centers maintain digital logs of every service visit, enabling users to quickly review their maintenance records for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that detail the vehicle’s service intervals, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, watch clips, and tips on how to keep their vehicles in peak condition.



By offering a combination of digital tools, dealership support, and easy-to-follow resources, Cadillac ensures that customers are knowledgeable about their vehicle’s service and maintenance requirements, ultimately extending the life and performance of their Cadillac.